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Buell Fuels & Center State Propane Seasonal Customer Service Representative – Remsen

Remsen Office – Client Services
Seasonal: September-March

Buell Fuels & Center State Propane are seeking a seasonal motivated, hard-working individual that wants to play a part in our growth and benefit from the success of the company.  Buell Fuels & Center State Propane offers many opportunities for personal growth and advancement within the organization.

Buell Fuels & Center State Propane offers competitive pay plus sick days.

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Duties and responsibilities include the following.  Other duties may be assigned.

Develops good customer service techniques and knowledge of the company’s products and services as
well as the competition’s strengths/weaknesses.*

Applies knowledge of company products/services including but not limited to gasoline, diesel, heating
oil, propane, etc to efficiently process customer information and respond to inquiries and complaints
in a diplomatic manner.*

Builds and maintains quality relations with customers and sales on a consistent basis through ongoing
determination of customer requirements.*

Utilizes leads to expand current customer base and follow up all leads promptly.*

Analyzes customer accounts and promptly make corrections and/or modifications.*

Accounts receivable responsibilities as assigned.*

Traces and expedites late orders to ensure customer satisfaction.

Performs other related duties as assigned.*

And most importantly, must be self-motivated with a sense of urgency to be your best self everyday!

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or
ability required.  Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral or
diagram form.  Ability to deal with problems involving several concrete variables in standardized
situations.

Education/Experience:

High school diploma or general education degree (GED); and one to two years related experience
and/or training; or equivalent combination of education and experience.  Prior customer experience
preferred.  Experience in the fuel delivery or heating industry is preferred by not required.

Knowledge, Skills and other Abilities:

  • Computer literate
  • Excellent customer services skills
  • Good oral and written communication skills
  • Professional
  • Time Management
  • Reading skills
  • Keyboard skills
  • Customer relations
  • Filing
  • Math aptitude
  • Organization
  • Project Management

Job Type:  Seasonal

Pay Range: $16.00 – $20.00 an hour

Apply online or contact Heather at heather@buellfuel.com

Apply for this position

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